The Field Service Manager oversees our Canada Field Service team to deliver quality service and technical solutions to our clients. This position can be located anywhere in Western Canada.Responsibilities
Manage Field Service team, including hiring, training/development, mentoring, scheduling, and performance management.
Provide technical support and guidance to the Field Service team.
Ensure proper training and development Field Service team.
Ensure company processes, policies, and standards are upheld.
Foster a positive safety culture and ensure compliance with safety program.
Ensure compliance with applicable regulations and standards.
Manage budget and resources for the designated group.
Manage client relationships, and act as key point of contact for escalations, complex projects, or issues.
Collaborate with other key managers to meet operational goals of the company.
Perform field work on occasion.Requirements
Bachelor's degree in a technical field, technologist diploma, or equivalent experience
10+ years of relevant industry experience with progressively responsible experience
Minimum of 5 years of experience in managing teams in a technical environment
Excellent communication skills
Strong technical background
Strong leadership and management skills
Knowledge of industry standards and regulations
Strong commitment to client service
Ability to travel as required.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management
Industries
Non-profit Organizations, Strategic Management Services, and Writing and Editing
Referrals increase your chances of interviewing at Vector Power by 2x