Intake Specialist

Mindful Health provides an intentionally different approach to mental health and well-being. What is intentionally different about employment at Mindful Health? We value our clinicians, our team, and a healthy work-life balance. We truly believe that healthy people help people become healthy. What is intentionally different about our treatment at Mindful Health? We offer a full continuum of care from therapy, medication management, nutrition, holistic wellness, Intensive Outpatient, Partial Hospitalization, TMS, Spravato, and more. Our goal is to partner with our clients on their journey to healing with a long-term relationship and the ability to meet them where they are by offering so many treatment options under one roof. Clinicians can work in their area of expertise or they have the option to work in multiple areas allowing for a more robust level of experience and professional growth.

Our Mission is to cultivate a culture that provides intentional & exceptional care for our clients, and a warm and nurturing environment for our team so we can make a lasting impact in our communities.  We believe that health encompasses the whole person, mind, and body, and our clinical programming is built around this belief.  We work to empower clients to live fuller and healthier lives. We maintain these same beliefs in developing and supporting our Mindful Health team.

We seek enthusiastic individuals passionate about helping clients and value working in a team environment. Please visit our website for more information about our services and team at www.mindful.health  

Mindful Health is a combination of Bricks & Mortar locations and virtual service offerings across the state of Texas to create a high-end client experience. We currently have locations in the following locations: Rockwall, Heath, San Antonio, and Georgetown!

Position Summary:

The LMSW/LPC-A OR LPC/LCSW is responsible for providing group psychotherapy and psychoeducation, as well as other aspects of care, treatment, and services within the scope of licensure.

Education & Experience:

• Must have a master’s degree in social work, psychology, human development, counseling, or behavioral science field from an accredited college or university.
• Must be actively licensed in the State of Texas to provide clinical care, treatment, and services.
• A minimum of 1 year’s experience in clinical assessment & diagnosis with a focus on the treatment and prevention of mental, emotional, and behavioral health challenges.
• Has an active supervision plan with an LCSW-S or LPC-S if
• Must have an active CPR certification
  
  
  

Duties / Responsibilities:

• Assist in developing the interdisciplinary treatment plan, with clients in PHP/IOP programming, outlining the focus for treatment, goals, and interventions.
• Participate in interdisciplinary treatment team meetings with PHP/IOP clients.
• Conduct Intake assessments and make recommendations for the Level of Care.
• Explain services to prospective clients and obtain commitments for participation
• Document all clinical encounters with clients and groups clearly and concisely, demonstrating the therapeutic process.
• Demonstrate an understanding of utilization review issues, criteria for continued stay, and discharge.
• Demonstrate ongoing evaluation of clients’ diagnoses, psychosocial stressors, strengths, and growth opportunities.
• Evaluate clients’ progress using identified outcome measures and discuss with the treatment team.
• Discuss day-to-day programming with other clinicians to ensure quality care.
• Provide excellent customer service to clients and staff.
• Ensures client satisfaction and participates in addressing issues if they arise.
• Maintain a positive, professional image in the office and the community.
• Participate in the QA/QI process, ensuring that services are evidence-based, and treatment is evidence-informed.
• Maintain regular work hours, be on time, and manage time well.
• Demonstrates personal characteristics of patience, tact, cheerfulness, and enthusiasm toward the administration and clients. Must be able to appropriately respond to all types of behavior.
• Reporting necessary clinical information to physicians and nurse practitioners
• Respond and assist in the event of a medical emergency
• Any additional duties that facilitate the effective operations of the programs and services provided.
  
  
  

Knowledge, Skills, and Qualifications:

• Knowledge and experience in the therapeutic milieu.
• Knowledge of Joint Commission as well as state and federal regulations related to care, treatment, and services.
• Knowledge of HIPAA, and other laws applicable to mental health services.
• Knowledge of continuous process improvement concepts and practices.
• Emotional intelligence and empathy, as demonstrated by the ability to identify with and understand another person’s point of view and ask the right questions to determine the focus for treatment.
• Communication is demonstrated by the ability to convey, both verbally and in writing, detailed directions, describe processes in understandable terms, and concise documentation of the therapeutic process.
• Active listening skills, as demonstrated by interpreting verbal and non-verbal cues to determine the focus for treatment as well as understand information from colleagues and other mental health professionals.
• Critical thinking skills, as demonstrated by using creative problem-solving as part of the therapeutic process to find the best available options for clients.
• Organizational skills, as demonstrated by making sure each case is updated timely with the correct information and cases are prioritized based on client needs.
• Cultural competency is demonstrated by being sensitive to diverse ideas, views, and beliefs, and seeking to learn more about others while understanding one’s background and beliefs.
• Boundary setting is demonstrated by setting boundaries in the clinician-client relationship but also by establishing a good work-life balance.
• Professionalism, as demonstrated by constantly learning and developing better ways to serve clients and the community. Using knowledge gained to improve services with clients, families, and groups.
• Time management is demonstrated by giving clients the attention they need both in interpersonal interaction but also in completing documentation promptly.
• Advocacy is demonstrated by verbally representing clients in connecting with services, resources, and opportunities, especially for clients who may not know how to advocate for themselves.
  
  
  

Mindful Health offers:  

• A healthy & positive atmosphere. 
• Flexibility in schedule & work hours.
• The salary is competitive and commensurate with experience.
• Lower caseload requirements
• Closed for 9 federal holidays
  
  
  

Benefits:

• Mindful Health will provide the following: computer equipment, IT support, clinical documentation support, malpractice insurance, scheduling, billing, and coordination between the patient and therapy site. 
• Professional liability coverage for services provided on behalf of Mindful Health.
• Professional development opportunities
  
  
  

Full-time Employees only:

• Up to 120 hours (15 days) of paid time off
• Up to 40 hours (5 days) of sick leave
• 24 hours (3 days) of paid bereavement leave per occurrence.
• 9 paid holidays
• Medical and supplemental health insurance (vision, dental, long-term disability, short-term disability, life insurance, etc.).
• CEU & License reimbursement
  
  
  

Schedule:

Monday - Friday, 8:00 am - 5:00 pm

Work Location: In person