PWS Position Title: Knowledge Management Specialist
Position Location: Washington D.C.
Clearance Level: DHS Public Trust
Responsibilities (including But Not Limited To)
Create instructional and training materials in relation to KMO resources and priorities.
Conduct training and utilization overviews of publication and data repositories in addition to knowledge exchange technologies for impact on deliverables and capability transitions to DHS customers.
Assist the KMO Director in best practice implementations and policy recommendations from the Public Access Advisory Group (PAAG) and other KMO led groups.
Support the development, implementation, and enculturation of the organizational Knowledge Management framework, strategy, policies, process, and procedures.
Conducts KMO-based research of library resources, plus information and data coming from DHS research outputs to create curated matrices and lists.
In collaboration with the DHS Library, creates Library Guides for KMO-specific resources and services by highlighting internal and subscription-based resources needed by KMO customers.
When needed attends various information-science and library focused meetings with OSTP and other collection specific groups.
Consults with KMO Director on all information science and library-based initiatives and projects.
3 years of experience
Bachelor’s degree in a technical or business discipline.
Proficient user of MS Office Suite including Teams, SharePoint, Word, Excel, Outlook
Ability to obtain and maintain a DHS Public Trust
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Consulting, Information Technology, and Sales
Industries
Information Technology & Services
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