Network Monitor Tier 1

Primary Responsibilities:

The Monitor conducts fault management to detect, isolate, and correct abnormal network and information processing system component behavior on a 24-hours-a-day, seven (7) days-a-week. Providing seamless DPOC help desk support is essential for all problems reported to the DCGS Operations Center to ensure trouble tickets are escalated to the next skill tier incidence response level for further technical analysis, troubleshooting, and closeout with the originator.

Requirements

Minimum Requirements:

• Security Clearance Required: Active TS with SCI eligibility.
• US Citizenship Required: Yes
• Experience: 3 years of network operations experience
• Certification: DoD 8570 IAT Level 1 CompTIA A+. Must obtain CompTIA Security+ with six (6) months of employment
• Required Skills: Demonstrated knowledge of network monitoring tools
• Work schedule: 10-hour rotational shift work. Rotations are quarterly between day and mid shifts and monthly between weekday and weekend shifts
• Telecommuting: Not Allowed
  
  

Desired Competencies:

• CompTIA Security+
• Knowledge of AF DCGS and AF ISR operations is desired
• Bachelor's degree in Software/Systems Engineering, Computer Science or Information Technology.
  
  
  

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources
• Stock Option Plan