Remote Hospitality Manager
Remote Hospitality Manager
Escape Ensemble Consulting
United States
See who Escape Ensemble Consulting has hired for this role
Job Title: Remote Hospitality Manager
Key Responsibilities:
Client Relationship Management:
4UO0TDi0c9
Key Responsibilities:
Client Relationship Management:
- Build strong relationships with clients, understanding their needs and preferences to tailor hospitality services accordingly
- Serve as the main point of contact for clients, providing personalized assistance and resolving any issues or concerns promptly
- Coordinate with hotels, resorts, transportation providers, and other hospitality partners to ensure seamless arrangements for clients
- Oversee the booking process, room allocations, special requests, and any other logistics related to client accommodations and experiences
- Maintain high standards of service quality by conducting regular evaluations and audits of hospitality partners
- Address any service deficiencies promptly and implement corrective actions as necessary to enhance the overall client experience
- Collaborate effectively with remote team members, including travel advisors, customer service representatives, and other stakeholders, to deliver exceptional service to clients
- Provide guidance, support, and training to team members to ensure consistent delivery of hospitality services
- Handle emergencies, disruptions, or unexpected challenges that may arise during clients' travels, demonstrating quick decision-making and problem-solving skills
- Implement contingency plans and communication protocols to manage crises effectively and minimize impact on clients' experiences
- Bachelor's degree in Hospitality Management, Business Administration, or related field (preferred)
- Proven experience in hospitality management, customer service, or travel industry roles
- Strong interpersonal skills with the ability to build rapport and communicate effectively with clients and hospitality partners
- Exceptional organizational and multitasking abilities, with a keen attention to detail
- Proficiency in remote communication tools and technology platforms
- Flexibility to work non-traditional hours and handle urgent situations as they arise
- Problem-solving mindset and ability to thrive in a fast-paced, dynamic environment
- Competitive salary and performance-based incentives
- Opportunities for career growth and professional development
- Flexible remote work arrangement with the ability to work from anywhere
- Travel perks and discounts on accommodations, transportation, and experiences
- Comprehensive health benefits package and retirement savings plan
4UO0TDi0c9
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Management and Manufacturing -
Industries
Internet Publishing
Referrals increase your chances of interviewing at Escape Ensemble Consulting by 2x
See who you knowGet notified about new Hospitality Manager jobs in United States.
Sign in to create job alertSimilar jobs
People also viewed
-
Hospitality Construction PM Owner's rep - Remote | WFH
Hospitality Construction PM Owner's rep - Remote | WFH
-
General Manager - Chicago - Remote | WFH
General Manager - Chicago - Remote | WFH
-
Restaurant Financial Operations Manager
Restaurant Financial Operations Manager
-
Office Manager (Fully Remote)
Office Manager (Fully Remote)
-
Learning & Development Manager
Learning & Development Manager
-
Business Development Manager (Hospitality) - Remote | WFH
Business Development Manager (Hospitality) - Remote | WFH
-
Operations Manager
Operations Manager
-
District General Manager - San Jose/Central Coast, CA
District General Manager - San Jose/Central Coast, CA
-
NAM Regional General Manager
NAM Regional General Manager
-
Food Service General Manager
Food Service General Manager
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub