Healthcare price transparency is high stakes for both patients and providers. That's why Experian Health and Cleverley + Associates have joined forces - to help providers comply with the Hospital Price Transparency rule. Read the Q&A to learn more: https://lnkd.in/grmkB3t4 #healthcare #pricetransparency
Experian Health
Hospitals and Health Care
Franklin, TN 7,825 followers
Industry-leading solutions for revenue cycle management, identity management, patient engagement and care management.
About us
Smarter business decisions. A better bottom line. Stronger relationships with patients. That’s what healthcare organizations experience using Experian Health’s industry-leading solutions.
- Website
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https://www.experian.com/healthcare/
External link for Experian Health
- Industry
- Hospitals and Health Care
- Company size
- 501-1,000 employees
- Headquarters
- Franklin, TN
- Founded
- 1996
- Specialties
- revenue cycle management, identity management, care management, patient engagement, and data and analytics
Updates
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Read our latest case study to see the results of Indiana University Health's partnership with Experian Health and the implementation of our Call Center Scheduling solution. Following the implementation, they saw a 114% increase in patient utilization within one year across 52 departments, effectively streamlining appointment bookings and more: https://lnkd.in/gxgNWUFH #patientaccess #healthcare
Case study: How IU Health used guided scheduling to transform operations - Healthcare Blog
experian.com
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If there’s one topic that’s sure to elicit groans from claims and billing teams, it’s prior authorizations. Efficient and timely management of #priorauthorizations remains a headache for #healthcare providers, with 89% citing this as one of their top three improvement priorities in patient access (according to Experian Health's State of Patient Access 2024 survey). Read the blog post to learn about the 5 benefits of prior authorizations: https://lnkd.in/geqvk5Ma
5 benefits of automating prior authorizations - Healthcare Blog
experian.com
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Experian Health's State of Patient Access Survey 2024 revealed that nearly a third (28%) of patients and 55% of providers believe that access to #healthcare is improving, and an impressive 79% of providers plan to continue investing in #patientaccess services. Clarissa Riggins, Experian Health's Chief Product Officer, discusses the evolving landscape of patient access in healthcare, and emphasizes the importance of #technology and automation. Read more via HIT Consultant Media: https://lnkd.in/g7Z75trk
Q/A: Experian Health’s CPO Talks State of Patient Access
hitconsultant.net
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Text messaging is a simple but powerful engagement tool for #healthcare providers. Read the blog post to see how sending patient text messaging reminders can help reduce no-shows, improve collections and more: https://lnkd.in/giw5Gryc
How patient text reminders streamline care and collections - Healthcare Blog
experian.com
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Don't miss out! On Thursday, June 20th, Experian Health experts will join Cleverley + Associates to discuss the latest #pricetransparency requirements and steps your #healthcare organization can take to prepare for the July 1st mandates. Can't make it? Register to get the webinar on-demand: https://lnkd.in/gvBPGdy4
In today's dynamic #healthcare landscape, price transparency continues to be a critical focus area for providers striving to deliver high-quality care. Join Tricia Ibrahim-Zafari and Riley Matthews from Experian Health and Jamie Cleverley from Cleverley + Associates in an engaging webinar, where we'll explore the latest developments and strategies to navigate #pricetransparency in 2024: https://lnkd.in/g3fNHjR9
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Increasing claim denial rates in #healthcare requires revenue cycle management (#RCM) executives to rethink their payer strategies. See what Jordan Levitt, SVP/General Manager at Experian Health, had to say about creating a "perimeter defense" and how healthcare providers can eliminate errors from the start and reduce claim denials. #claimsmanagement
Like many, I read lots of blogs and short articles so I can select the relevant topics du jour. The other day there was yet another article in Healthleaders about denial rates increasing by Jasmyne Ray; simple and informative. It suggests that RCM execs are having to revamp their payer strategies and offers some trailing indicators. [For example, a benchmark report found that the final denial rate on inpatient claims increased by 51% between 2021 and 2023, increasing final inpatient claim denials to $1.2B in lost revenue, supporting a recent State of Claims report from Experian Health that also highlights challenges.] Sure, we can blame payers, but we should also take some responsibility as providers and vendors. This is the US health system; we must choose to be part of the solution, the problem, or a complainer on the side. I made my decision long ago which resulted in the commercialization of the first perimeter defense solution to prevent denials. I’m not a sideline kind of guy. Let me explain. Our industry has used the term denial management for decades, referencing only reaction. I propose we shift the paradigm to preventing denials by curating data as it enters our systems. Perimeter defense is the practice of surveilling data for correctness, before it enters a system, and need-be, before it results in a claim or bill. Bad data is like a virus – once it’s in a system, it’s timely and costly to fix. Fixing it on the front end, or defending your perimeter, turns denial management into denial prevention. Let’s talk accountability. The payers think they’re being accountable by increasing requirements. So, they’re reducing waste and abuse, right? Providers feel victimized and as though there’s nothing they can do or they are reacting to what they believe to be a situation out of their control, while vendors acknowledge the scenario, right? Well, maybe. I get it -the system is flawed and everyone is trying to do their part independently. But I don’t accept that answer. Let's use new, modernized tools to fix some of the new, modern issues, not old stuff to fix new issues. Let’s make capturing accurate demographics, insurance inclusive of COB and even primacy simpler so front-end staff don’t have to be expert at data capture, while simultaneously helping already distressed patients. Since front-end staff are capturing most of the data on a UB, let's give them the best tools for the job. Let's empower them with a better source of truth, reduce their need to perform data hygiene, even reduce the need for decision making. We can, today, and with a single click. Furthermore, it doesn’t cost much if anything? That’s right, shift some denial management spend forward to denial prevention, and bonus; free up staff! Yeah, I agree with Ms. Ray - revenue cycle executives do have to revamp their payer strategies. But it starts with identifying the problem and determining if you’re reacting to it or preventing it. Happy Fathers Day!
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With the prevalence of burnout and staffing shortages, there's a growing need to examine workflows for solutions that can streamline processes like prior authorizations. How close is the #healthcare industry to achieving this goal? See what Clarissa Riggins, Chief Product Officer at Experian Health, had to say via Healthcare IT Today: https://lnkd.in/gUakvfbZ
How Close are We to Making Prior Authorizations Digital and Automatic?
https://www.healthcareittoday.com
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For revenue cycle management (#RCM) leaders, following the latest trends is vital, as economic turbulence and labor shortages demand flexibility and resilience. Here are 12 RCM trends to watch: https://lnkd.in/gURrT-v3 #revenuecyclemanagement #healthcare
The future of revenue cycle management: 12 trends to watch - Healthcare Blog
experian.com
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Data and artificial intelligence (AI) are transforming the patient experience in healthcare. How can #healthcare providers utilize these tools to evolve their front and back-end processes? See what Clarissa Riggins, Chief Product Officer at Experian Health, had to say via HIMSS: https://lnkd.in/griPWdQS
Driving a New and Improved Patient Experience with Data and AI
himss.org