Pega’s award-winning solutions can transform your business, increase client engagement, help ensure compliance, and drive revenue. All on one unified platform.
Pega’s award-winning solutions can transform your business, increase client engagement, help ensure compliance, and drive revenue. All on one unified platform.
RBC unifies Pega and Salesforce to simplify service and operations See how the bank consolidated their desktop with the help of the Pega Process Extender. KEY OUTCOMES 600 hours saved per month $250,000 saved in development costs $2.4M saved annually through reuse The Business Issue RBC Wealth…
See how National Australia Bank (NAB) has used Pega Customer Decision Hub™ to create a centralized Customer Brain that powers personalized, next-best-actions for each customer.
JPMC manages 9 million annual sanctions alerts on Pega using artificial intelligence models to detect false positives and enable a 99% rate of straight-through processing of false sanctions alerts.
The Customer Brain is a groundbreaking initiative that leverages the power of the Pega Customer Decision Hub™ to deliver highly personalized and relevant next best actions to NAB's customers across seven channels.
Learn about NAB's Customer Brain, a groundbreaking initiative that delivers highly personalized and relevant next best actions to customers across seven channels.
Smart, secure and designed to help customers manage their money and achieve their financial goals, ANZ Plus is a new digital banking service from ANZ bank. Since launching to the market in 2022, ANZ Plus is now servicing over 500,000 customers and is one of Australia’s fastest growing digital…
With 19 million customers and a diverse portfolio, NatWest has long used Pega Customer Decision Hub™ to analyze billions of data points to determine the right action – creating timely, relevant conversations with customers.
>Learn how Bank of Ireland supercharged its existing customer engagement engine, powered by Pega Customer Decision Hub™, and propelled the bank ahead for both customer satisfaction and business success.
Siloed channels be gone Drive a connected customer experience, starting in your channel of choice and extending across inbound, outbound, and paid. Pega Customer Decision Hub™ lets you orchestrate the end-to-end journey from a single, centralized decision engine that calculates every decision “in…
