Video Pega CEO Alan Trefler discusses the future of AI on CNBC’s Mad Money Pega’s CEO Alan Trefler appears on CNBC’s “Mad Money,” and speaks to Jim Cramer about how clients benefit from Pega's "coherent architecture that makes it easy to bring the A.I. into conjunction with the operations." March 6…
First Citizens Bank founded in 1898 with just $10,000 in capital, it now offers a range of general banking services. First Citizens has never forgotten that for its customers, financial decisions are life decisions.
First, we’ll cover First Citizens & Robolution! This is a dive into how FCB is using OCR, AI, Machine Learning and Predictive Analysis to accelerate business outcomes and auto-pilot business process.
Avec la solution Robotic Process Automation de Pega, les entreprises peuvent automatiser le travail manuel routinier, fastidieux et laborieux qui entrave la productivité et l'efficacité.
A big step in our journey automating a completely manual process. We achieved what other vendors said was nearly impossible by introducing Pega automation capabilities to the end-to-end submission clearance process for AmRisc, a Truist Insurance Holdings company and the market leader in…
In addition to the COE, Express Scripts leveraged Pega to build out its developer ecosystem through training programs, apprenticeships, and certification programs.
With the intelligence gathered using WFI, Link was able to see employee utilization rates and potential capacity, uncovering opportunities for improvement by streamlining workflows that were hindering productivity.
Using Pega RPA, Unum built a desktop automation allowing staff to search across all 15–25 applications used to service calls, gathering data needed to deliver effective customer service.
Learn how Link market Services transformed productivity with Pega Workforce Intelligence (WFI), paving the way for organizational transformation and customer service excellence.
Download the eBook now and learn what you need to look for in chatbot technology to improve your digital customer service and operate more efficiently.
Quelles sont les raisons qui se cachent derrière les 50% de taux d’échec des projets de robotisation des processus (RPA) ? sans oublier les autres 50% ; les projets déjà déployés qui sont loin de fournir les résultats attendus ! Alors, quelle démarche faut-il adopter pour réussir ? Lors de ce…
Ce webinaire vous donne les clés pour transformer l’engagement client au moyen de l’automatisation robotique et proposer ainsi une expérience irréprochable de bout en bout.
Ce webinaire passe en revue les méthodes employées par différentes structures (service administratif, banque, opérateur télécom) pour obtenir des résultats tangibles grâce à la RPA.