Original Research on Trello

Trello Customer Research

Trello Enterprise

To your knowledge, which teams at your organization use Trello?

Operations	46%
Product	38%
IT	31%
Marketing	27%
Design	26%
Engineering	24%
Human Resources	24%
Sales	23%
Support	23%
Finance	18%
Legal	7%
Other	15%

Trello Customer Testimonial

Our Non-profit has 4 teams – Admin/Ops, Education Advocacy, Childcare Advocacy and Healthcare Advocacy. Each team uses Trello to advance the projects they are, working on like our Diverse Book Baskets program, creating workshops, and creating supports and resources.

We also use it as a way to park ideas for the future, check track of our monthly obligations and keep teams up to date on progress.

— Kerry Cavers, Founder, Moms Against Racism Canada

Trello Case Study

Sprout Social

Introduction

This case study of Sprout Social is based on a September 2020 survey of Trello customers by TechValidate, a 3rd-party research service.

“My team used to have weekly stand-ups to chat through the progress of our work. Now that we’ve switched to a remote environment we naturally have more virtual meetings. We’ve had to reevaluate how we spend our time and with the use of Trello, can now limit the number of meetings we have regarding specific projects. We can turn to Trello for updates rather than hopping into meetings. "

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Trello:

Use Trello:
- To manage projects and work
- For the ease of use and implementation

Use Case

The key features and functionalities of Trello that the surveyed company uses:

Outside of boards, lists, and cards, they said that the following have been most beneficial to their tem and workflows:
- Attachments
- Card covers and colors
- Checklists
- Due dates
- Labels
Said that the following have been the most valuable for team management and administrative control:
- Board visibility management (ex. public boards)
- Membership controls (Team admins, Team members, Observers)
Said the following teams are using Trello:
- Human Resources

Results

The surveyed company achieved the following results with Trello:

Said they have experienced the following since using Trello:
- More efficient collaboration across teams and projects
- Visibility and transparency on goals and outcomes
- Clarity around project and task ownership, deadlines, and blockers
- Improved communication between co-workers and teams
- Increased team productivity
Said that Trello has improved their team’s productivity by 65-80%.

Trello Customer Testimonial

Instead of morning announcements or emails that can get lost throughout the day, there is a one-stop shop for everything I need to get done! Helps me stay organized and less cluttered mind!

— Aurora Tormey, Business Professional, Success Academy Charter Schools

Trello Customer Research

Top Trello Enterprise Use-Cases

How do you use Trello?

Ongoing Project Management	71%
Daily To-Do List	58%
Team Meetings	24%
Team Onboarding	24%
Team Brainstorms	19%
Product Roadmapping	17%
Asset or Resource Hub	12%
Team Retrospectives	10%
Editorial/Social Media Calendar	6%
Invoice/Inventory Tracking	5%
CRM	1%

TechValidate Research on Trello

These pages present data that TechValidate has sourced via direct research with verified customers and users of Trello. TechValidate stands behind the authenticity of all published data. Learn more »

About TechValidate Research

Selected Research Highlights

Trello Enterprise

Sprout Social

Introduction

Challenges

Use Case

Results

Company Profile

Top Trello Enterprise Use-Cases

More to Explore

About Trello

Trello is a web-based Kanban-style list-making application which is a subsidiary of Atlassian. Originally created by Fog Creek Software in 2011, it was spun out to form the basis of a separate company in 2014 and later sold to Atlassian in January 2017. The company is based in New York City, U.S.