27,961 total
Wow! Before I discovered and installed Avira.com, my android cell phone was besieged by constant pop-up videos, redirects and ads despite blocking them. A computer store recently quoted me $150 to remove phone viruses and malware. Now, thanks to the FREE Avira scans and cleaning procedures,my phone is CLEAN and EFFICIENT AGAIN IN MINUTES! THANK YOU, AVIRA!
Date of experience: December 02, 2023
As an antivirus its great. I don't exactly need the premium features. Antivirus can be a little heavy at times but it works great it can also be a bit aggressive but stuff can be restored immediately
Date of experience: February 10, 2022
Reply from Avira
Thank you for your positive feedback.
We are glad, that you like our software and we appreciate your Feedback about our products.
I wish you all the best and stay safe.
I recently switched to Avira cause my previous antivirus gave me trouble. I purchased the prime version it works perfectly on my laptop and desktop as well. I saw people talk about data selling but I didn't have any issues with it.
Date of experience: May 05, 2022
Avira has been my choice when it comes to antivirus.
But avira has a problem when billing a monthly fee.
As today i got the first warning they can not whitdraw the fee.
Why do you do that ?
I started my subscription on 1.
It almost end whit me who has to startup a renewel subscription. You try to charge my fee today the 25.04-2024.
Thats why i only give 3 stars. It draws your allround product down. It is enoying.
Date of experience: April 25, 2024
Reply from Avira
We understand your frustration regarding the recent issue you faced with our billing process. We sincerely apologize for any inconvenience caused. Please send us a message to our official social support channel on Facebook https://www.facebook.com/avira or on Twitter at https://twitter.com/Avira Or alternatively if you prefer, you can connect with our team via our support page here: https://support.avira.com/hc/en-us. Thank you.
I like because it is enough good to protect your computer by free, however I give 3 stars because of this constant scaremongering publicity that my computer is in risk and I need to subscribe. No problem with that, what annoys me is that the pub pops up when watching a film or when I am opening emails, etc. I try to close and the popup is insistent and I have to stoop what I am watching or doing in order to shutdown the Avira pub. Sometimes I feel I want to erase it from my computer, so annoying is.
Date of experience: March 07, 2024
Reply from Avira
Thank you for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Please send us a message to our official social support channel on Facebook https://www.facebook.com/avira or on Twitter at https://twitter.com/Avira Or alternatively if you prefer, you can connect with our team via our support page here: https://support.avira.com/hc/en-us. Thank you.
Very bad: Avira charges your credit card more than one month before your subscription expires. Never leave a valid credit card on their website if you do not want to renew anyway. Customer Service (see link in response) did not react to my email.
Date of experience: December 11, 2023
Reply from Avira
Thank you for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Please send us a message to our official social support channel on Facebook https://www.facebook.com/avira or on Twitter at https://twitter.com/Avira Or alternatively if you prefer, you can connect with our team via our support page here: https://support.avira.com/hc/en-us. Thank you.
What a amazing free antivirus so many lot of free features free VPN actually pretty good ,love Avira for 4 year using also it's user friendly
Date of experience: March 02, 2022
Reply from Avira
Thank you for your positive feedback.
We are glad, that you like our software and we appreciate your Feedback about our products.
I wish you all the best and stay safe.
Sometimes the antivirus just crashes in background and does not notifies you about this. It just stops working and you have to restart computer for fix. And sometimes the system tray right click context menu just stops working and the only solution is reinstalling avira (repairing does not helps). And the worst problem is avira locks files the only way to unlock file is restarting. And final: the UI is really bad, very confusing for low tect people
Date of experience: October 14, 2022
Reply from Avira
Thank you for your feedback.
We would like to hear more about your experiences.
Therefore please contact our support via
https://support.avira.com/hc/en-us
our community https://support.avira.com/hc/en-us/community/topics
or directly via Twitter / Facebook.
The best antivirus I've ever used. There were problems with viruses. Cleaned and fixed everything, no problems, I recommend it.
Date of experience: March 17, 2022
Reply from Avira
Thank you for your feedback.
We would like to hear more about your experiences.
Therefore please contact our support via
https://support.avira.com/hc/en-us
our community https://support.avira.com/hc/en-us/community/topics
or directly via Twitter / Facebook.
I bought yearly subscriptions and you constantly have to restore the purchase because it thinks you haven't bought anything even though you are logged in. connection constantly fails and you have to restart you computer for it to be able to connect again. Is good but very frustrating. changed to monthly subcription to see if its any better.... but its not.
Date of experience: August 18, 2023
Reply from Avira
Hi Paige, Thank you for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Please send us a message to our official social support channel on Facebook https://www.facebook.com/avira or on Twitter at https://twitter.com/Avira Or alternatively if you prefer, you can connect with our team via our support page here: https://support.avira.com/hc/en-us. Thank you.
It's not clear from your website if your product can be used on a chromebook - although it does say my system is compatible - this has not always been the case. Can you tell me if your product and which one is compatible for use on a chromebook?
Date of experience: October 21, 2023
Reply from Avira
Thank you for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Please send us a message to our official social support channel on Facebook https://www.facebook.com/avira or on Twitter at https://twitter.com/Avira Or alternatively if you prefer, you can connect with our team via our support page here: https://support.avira.com/hc/en-us. Thank you.
Signed up to Avira to protect our computers from internet scammers, not give them my bank details. Have repeatedly unsubscribed from their service, had confirmation from their "customer service" that I have unsubscribed, but the only thing that stops them billing your card is to cancel your credit card. Partner and my accounts, same problem for both. AVOID.
Date of experience: May 24, 2024
Reply from Avira
We sincerely apologize for the frustrating experience you've had with our service. We understand your concerns regarding unauthorized charges and the challenges you've faced in unsubscribing. . We would like to look into this further. Please send us a message to our official social support channel on Facebook https://www.facebook.com/avira or on Twitter at https://twitter.com/Avira Or alternatively if you prefer, you can connect with our team via our support page here: https://support.avira.com/hc/en-us. Thank you.
Now i have not problems with my photos like before,when somebody changed one photo from my gallery.Thank you !
Date of experience: December 29, 2021
Reply from Avira
Thank you for your positive feedback.
We are glad, that you like our software and we appreciate your Feedback about our products.
I wish you all the best and stay healthy.
Often detects viruses, but many fake positives. I bought the Pro version and am completely satisfied with the product
Date of experience: January 23, 2022
Reply from Avira
Thank you for your positive feedback.
We are glad, that you like our software and we appreciate your Feedback about our products.
I wish you all the best and stay healthy.
Excellent protection but intrusive when I'm debugging programs that I've written in Visual Studio. This is great option for casual home users, though.
Date of experience: October 29, 2023
The software is easy and simple to use even for non IT experts.
Date of experience: March 13, 2024
Avira Security Antivirus & VPN is a top-notch app! Superb antivirus protection, seamless VPN, user-friendly interface, and resource-efficient. Highly recommended for Android and Windows users seeking ultimate mobile security. A must-have! 👍
Date of experience: July 21, 2023
honestly tried to contact customer service after I was charged after my free trial that I cancelled in advance. Could not get through at all. No answer to emails and need to be a member to get better support apparently. I do not have an account registered with Avira but they took money anyway so they must keep your Credit card details. I canceled with my bank but I expect they will take payment next year as well ?! Edit after response.....Facebook chat unable to help. Referred to Robot chat again and a number I cannot get through to. Wonderful.
Date of experience: February 02, 2024
Reply from Avira
We are sorry to hear about your recent experience. We pride ourselves on our quick, effective customer service and it is our priority to ensure our customers receive the highest level of support. We sincerely apologize if this wasn’t the case for you and we will do what we can to rectify the issue. Please contact our social customer team on Facebook at https://www.facebook.com/avira or on Twitter at https://twitter.com/Avira We can help. Thank you.
Initially I've used the free version of Avira antivirus for a long time and It was quite good for basic protection and never had an issue. Keeping the latest cyber security threats in mind, I had to upgrade for a premium version of Avira and it is worth trying.
According to me the most important feature of Avira is that Avira products are pretty lightweight on system resources along with top class protection.
Date of experience: November 16, 2021
Reply from Avira
Thank you Nagabhushana, for your positive feedback.
We are glad, that you like our software and we appreciate your Feedback about our products.
I wish you all the best and stay safe.
Kind regards,
Florian Kobel, Avira Community Manager
Très bien mais trop cher pour ce que c'est, dommage.
Cordialement vôtre.
Jean-Christophe!
Isn't that what I said at all? On the contrary, your software is too expensive for what it is and I don't like it at all !!!, read my comment again, answer in French! , here we are in France so we have to write and speak in French! Thank you! if not your comments in English you can keep them for yourself OK ?!, thank you !!! , because FRANCE is not a colony, nor an Anglophone dominion !!!
Sincerely yours !!!
Date of experience: November 08, 2021
Reply from Avira
Thank you for your positive feedback.
We are glad, that you like our software and we appreciate your Feedback about our products.
I wish you all the best and stay healthy.
