Questions tagged [zammad]
13
questions
0
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answers
41
views
Migrating from OFORK to any other ticket system
I use OFORK 10.0.5 and would like to switch to a different ticket system.
I would like to take my data with me.
For example, I find a migration tool from Zammad for OTRS.
But not for OFORK.
Has anyone ...
0
votes
0
answers
216
views
Kerberos SSO with Apache and Zammad not working
I want to introduce the ticket system Zammad with SSO, but after days of configuration it's not working. The LDAP source is Active Directory. I installed it on Debian 12 and switched from Nginx to ...
- 1
1
vote
0
answers
802
views
Using zammad behind nginx reverse proxy - Unable to login/sign up with Microsoft
All zammad functionality is working fine except for login/signup with Microsoft
Error:
My nginx reverse proxy config is:
# Settings for a TLS enabled server.
upstream backend
{
server 192.168.99....
- 2,168
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votes
2
answers
3k
views
Postgres on K8s: mkdir: cannot create directory ‘/bitnami/postgresql/data’: Permission denied while Initializing PostgreSQL database
I am using zammad helm to launch zammad on my Kubernetes cluster (bare metal) . It uses bitnami postgreSql chart to provision Postgres database.
the problem is that whenever i install helm with --set ...
- 2,168
2
votes
0
answers
415
views
Zammad SAML - OneLogin::RubySaml::ValidationError, Fingerprint mismatch
I am trying to configure SAML authentication for Zammad and I keep getting this fingerprint mismatch which does not make sense. I had compute the fingerprint using OpenSSL, both SHA1 and SHA256
and I'...
- 597
0
votes
1
answer
684
views
can not connect zammad remotely, outside
I have installed zammad on ubuntu 20.4,
I can open zammad with localhost address but can not connect to zammad from remote with server IP address
I have edited the file /etc/nginx/sites-available/...
- 98
0
votes
1
answer
899
views
Zammad: error in zammad run rails r "Setting.set('es_url', 'http://localhost:9200')"
I am installing zammad in Ubuntu 22.04.1, and when I run this command:
zammad run rails r "Setting.set('es_url', 'http://localhost:9200')"
got this error
/opt/zammad/vendor/bundle/ruby/3.0....
- 98
0
votes
1
answer
749
views
Restarting docker-compose after running rake assets:precompile resets the changes
I'm currently trying to use Zammad Open Source, a helpdesk ticketing system with Docker-compose. However I have used it on a non-docker setup before and I edited the html views and added some logos ...
- 11
1
vote
1
answer
354
views
Zammad integration to 3CX
I will like to integrate a Zammad installation to 3CX PBX.
I found how to do it on the 3CX documentation but, I didn't found a great suggestion.
Am open for more suggestion especially a great example....
- 13
0
votes
1
answer
350
views
Zammad Feedbackform with hCaptcha in Grav
I am in the process of creating a website with Grav. I use Zammad as a ticket system and would like to include the feedback form on the page. For this I use the API of Zammad "https://admin-docs....
-2
votes
1
answer
1k
views
Zammad API: Create ticket with tag
For those who don't want to read the whole question:
I'm looking for the index in the API-Request (Zammad) to set a tag while creating a ticket.
Details:
I'm using PHP to make an API-Request to my ...
0
votes
1
answer
559
views
Zammad Community Livechat Websocket connection not working through Synology Application Portal
I have a VM on our LAN with Ubuntu 20.04 and Zammad Community installed and working. We use Synology Application Portal (Reverse-Proxy using nginx) to access it from outside and this is working too.
...
- 3,674
2
votes
1
answer
398
views
Zammad Community sporadic Error 405 Not Allowed behind Synology nginx Reverse Proxy
This morning I get sometimes irregularly the 405 Not Allowed error message on my Zammad Community App !
== Info
Ubuntu 20.04LTS
Apache/2.4.41
Zammad Community 3.4.x
ElasticSearch 7.8.1 Deb
Synology ...
- 3,674