Orlo reposted this
Working closely with the companies who create the products we use is a huge part of what I love about my job. Making sure that the way we facilitate digital communication between the public and the force that is effective, accessible and intuitive for everyone is hugely important and something I know Sophie Kelly is passionate about too. It was an absolute pleasure working with all of the team at Orlo (Sophie, Hardeep, Aaron, Ben and Nikki all deserve a special mention!) on this, and I'm eternally grateful for their support through the implementation
Derbyshire Constabulary was already well-versed in Live Chat when they recognised the growing demand to establish it as a dependable, mainstream reporting channel. Following our successful collaboration with the Comms and Engagement team to implement our social media management platform, partnering with Orlo to enhance their Live Chat service was a natural progression. In our latest guest blog, Rebecca Malpass, Digital Communications Development Officer and Orlo Advisory Board member, explores the transformative potential of Live Chat and its crucial role in Derbyshire Constabulary's strategy and customer service offerings 👇 https://orlo.uk/knzAR