🎉 Save The Date for the coolest B2B SaaS Event out there: B2B Rocks! 🎸 We are thrilled to announce our partnership with B2B Rocks, the top B2B SaaS event taking place at STATION F in Paris on September 25 & 26! Join us to connect with industry leaders, innovators, and visionaries. Explore the latest trends and insights in the B2B #SaaS space. This partnership will enable us to bring you exclusive access to invaluable knowledge and networking opportunities that can transform your business. 🌐 Don't miss out on this incredible event, sign up in the comments below 👇 #B2BRocks #Partnership #Networking
Aircall
Telecommunications
Aircall’s phone and communication platform drives the performance of SMBs by democratizing voice and AI technologies.
About us
Aircall is the customer communication and engagement platform, designed for sales and support teams. It is an entirely cloud-based voice solution, easy to use, reliable and integrated with all CRMs and critical business and conversational tools such as Salesforce, HubSpot, Intercom, Slack, Gong, and many others. Through a combination of its powerful software and dedicated people, Aircall helps SMBs drive productivity and turn customer and employee satisfaction into key growth drivers. Aircall has expanded its international footprint and currently has over 700 employees from 40 nationalities spread over 6 offices and was named one of Built In’s Best Places to Work. As part of the Deloitte Fast 500 list, Aircall achieved centaur status after securing over $100 million in annual recurring revenue earlier in 2022.
- Website
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https://aircall.io
External link for Aircall
- Industry
- Telecommunications
- Company size
- 501-1,000 employees
- Headquarters
- New York
- Type
- Privately Held
- Founded
- 2014
- Specialties
- Call center software, VoIP, Cloud, Business phone system, Customer Support, Call Recording, sales, sales calls, CcaaS, Call center, and Business phone
Products
Aircall
Call Center Software
The cloud phone system and call center software trusted by companies all over the world. Set up a cloud-based call center and integrate with your CRM & Helpdesk software in minutes.
Locations
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Primary
381 Park Ave S
16th Floor
New York, 10016, US
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11, Rue Saint-Georges
Paris, Île-de-France 75009, FR
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Sydney, AU
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Madrid, ES
Employees at Aircall
Updates
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📣 Our 2nd Edition of the Customer Town Hall has arrived! 📣 If you missed our last event, this series of live webinars features our product experts sharing exclusive insights on new Aircall releases and best practices to set your teams up for success. What's in store for you: 🤩 Keynote from our product leaders giving an exclusive look at what’s on the horizon. 💡 Get inspired and hear how other Aircall admins are putting new features to work for their teams. 🗣️ Live Q&A! Ask your questions and connect with our leaders. Don't miss out—save your spot using the links below: EMEA Session: https://aircall.la/3xS1INY APAC Session: https://aircall.la/4bDDhS2 #CustomerExperience #ProductUpdates #LiveWebinar
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Transforming Customer Communication for Puls with Aircall AI 🤖 🌟 Puls, a warranty and property management company, revolutionized operations with Aircall AI. Switching from multiple VoIP providers to Aircall streamlined communications, reduced costs, and enhanced customer service. Director Stephen Monarch shared highlights from their quick and smooth implementation: 🤖 Aircall AI slashed call review times and provided key insights with sentiment analysis, boosting customer satisfaction by 50%. 📈 Aircall's features like Smart Flows call routing and MMS further improved operations, dropping abandonment rates from 7% to 1%. Swipe through the carousel to learn more about how Aircall transformed Puls's communication 👉 Or click this link to view the whole story: https://aircall.la/3Y71NYN #Puls #Aircall #CustomerService
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Aircall reposted this
In the modern-day digital world everything is evolving, including the way you handle your business-related phone calls. More and more businesses are exploring VoIP (Voice over Internet Protocol) apps. And rightfully so, those apps are affordable, easy to use, and provide flexibility and quality services. We have put together a list of the best VoIP apps for small businesses to integrate with OnePageCRM for quality customer communication: • Aircall • KrispCall • WhatsApp • Skype • FaceTime • Talkdesk • JustCall • NUACOM • Invoco Telecom • Novocall, an EasyStore company Find out more about each app and the best way you can integrate it with your CRM here: https://lnkd.in/gYdzGMq2
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New to the Aircall Professional plan: Smart Routing 💡 ⚡ Supercharge customer support and inbound sales by routing calls based on the customer data living in your CRM or help desk. 📲️ Improve first contact resolution rates by automatically connecting customers to the best agent to answer their query, such as the account owner or the last agent spoken to. ❤ ️ Make customers feel valued from the first hello, with personalized welcome messages and call routing based on account owner, last touch-point, and more. ⚙️ Optimize operations by distributing calls to the right teams straight away, reducing your missed call rate, your repeat callers, and your overall call volume. Transform your customer’s inbound calling experience with Smart Routing – access the free trial here: https://aircall.la/3xvZun6 #SmartRouting #CustomerSupport #Aircall
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In sales, on-boarding is crucial but often time-consuming. ⏳ Aircall allows you to streamline the on-boarding process, making it faster, smoother, and less stressful for everyone. 🛠️💨 This means you can accelerate your reps' training so they can start selling sooner. ⚡ Interested in learning how? Book a demo today: https://aircall.la/3xvZun6 #Aircall #AircallAI #ElevateWithAircall
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AI? Yes! Aircall? Yes! Aircall AI is changing the way sales and customer support teams do business, and it’s helping people like Julia Dietrich work smarter and faster. 🏆 Request access: https://lnkd.in/d-vPvqTr #Aircall #AircallAI #ElevateWithAircall
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Did you know? Aircall's enhanced Power Dialer lets you upload a list of up to 1,000 numbers per dialing session! 📞 Air’cool’, right? But that's not all! You can significantly increase your outbound dialing volume, and our wrap-up timer gives agents time to leave accurate notes and tags on calls. 📝 Interested? Learn more here: https://aircall.la/3VZuBzE (Available on the Aircall Professional plan.) #Aircall #SalesSolution #PowerDialer
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Do you know that music when someone puts you on hold? 🎵🤨 It's always annoying to wait, right? ⏳ Well, with Aircall, the customer support team streamlines the process by setting up calls faster, adding more context to calls, and making follow-ups easier. This results in less time on hold, and higher customer satisfaction. 📞💼😊 Spend more time focused on the customer and less time dealing with unnecessary issues. 🌟 Book a demo today: https://aircall.la/3xvZun6 #Aircall #AircallAI #ElevateWithAircall
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Listening to your clients is crucial for any salesperson. 👂 However, taking notes during the conversation can be challenging. 📝 With Aircall, your calls are automatically recorded and transcribed. This lets you concentrate fully on your client, address their needs, and close more deals. 📞🔍🤝 Convenient, right? 😄 Book a demo today: https://aircall.la/3xvZun6 #Aircall #AircallAI #ElevateWithAircall