Valoir is a technology analyst firm providing research and advisory services with a focus on the value technology delivers. With deep expertise in CRM and customer experience (CX), HCM and employee experience (EX), enterprise applications, cloud, artificial intelligence (AI), and analytics, Valoir helps clients understand, articulate, and maximize the value of technology.
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New Valor View on Salesforce Einstein Service Agent #CX #AI #CustomerService
NEW VALOIR VIEW: Einstein Service Agent is Salesforce’s first foray into the autonomous #AI space, enabling companies to engage 24x7 with customers. Unlike the limitations of traditional bot “trees”, Service Agent contemporaneously generates responses based on the data in Salesforce and other related business data. #CX #CustomerService #ArtificialIntelligence Read the full report: https://lnkd.in/eNFkW67D
Valoir CEO Rebecca Wettemann has been named a CX Today All Star. #CX #CustomerExperience https://lnkd.in/e6_-pBd3
New Valoir View on Creatio's recent funding announcement.
NEW VALOIR VIEW: Creatio recently announced a $200 million capital raise at a $1.2 billion valuation. Creatio’s goal with this new round of funding is to globally expand its team and partner channel and increase its investment in research and development (R&D), specifically in its artificial intelligence (#AI) #CoPilot and #NoCode platform capabilities. #Unicorn Full report at: https://lnkd.in/eUgt5UR5
Patrick loves #weekends and we love #PatrickFridays
#PatrickFriday -- Can we start the #weekend yet? #dogs #dogslife #dogsarefamily #dogmama #dogsoflinkedin
Valoir CEO Rebecca Wettemann provides insight for a TechTarget article by Don Fluckinger on who's using #GenAI
Insightful article by Don Fluckinger in TechTarget on who is using #GenAI tools. My take is that some are skeptical based on early first impressions. "ChatGPT was iffy in the beginning. Some people kicked the tires on early versions of it [and associated Microsoft products] and said, 'Boy, I would never trust this.'" Read the full article: https://lnkd.in/eYK5uePw
New Valoir View on Visier Inc. Workforce #CSRD
NEW VALOIR VIEW: The vision for Visier Inc. Workforce CSRD is to allow companies to not just meet their #CSRD requirements, but to proactively drive best practices. Read the full report: https://lnkd.in/eP8gPU9S
#PatrickFriday and he's cuter than ever! #dogs #dogslife #dogsofLInkedin
Patrick had perhaps a little too much fun celebrating the #4thofJuly and now he's taking it easy this #PatrickFriday. Happy #weekend! #dogs #dogslife #dogsarefamily #dogmama #dogsofLinkedIn
Another episode of #TheCrunch with Valoir CEO Rebecca Wettemann hosting. Today, July 2 at 12 pm ET. With Creatio's Jason Miller
Jason Miller from Creatio joins host Rebecca Wettemann (and Patrick) to discuss all things #nocode, #CRM, and why investing in CRM is hot again.
Valoir Incorporated reposted this
As we predicted, we are starting to see some pushback on #AI, such as McDonald's ending its AI ordering system. One core reason is confusion -- 84% of employees are confused about what AI is – despite using it. #GenAI #ArtificialIntelligence Read my interview on the topic in UNLEASH: https://lnkd.in/erKFdTgd