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The latest RevOps Buzz has arrived! 🐝 This week's RevOps Buzz features Elliott Star, Head of Data Science, Business at Asana. Elliott shares his take on how enterprises can reimagine the role of data science to create impactful data-driven applications for business teams. He discusses how data science should move beyond traditional decision support roles to build scalable solutions that empower better data-informed choices. 🚀💼 Key takeaways: 📊 Data quality is paramount for success in data science initiatives, requiring collaboration between data science and data engineering teams. 📈 Data science is shifting towards proactive strategic discussions, empowering business leaders to make informed decisions. 🛠️ Building well-supported applications can enhance decision-making processes and free up leaders to focus on strategic initiatives. 💡 Understanding the role of data science in decision-making helps in optimizing operations and anticipating business needs. Don't miss this opportunity to gain valuable insights from Elliott and take your data science and business partnership to the next level. Dive into the newsletter to get the full picture. #RevOps #DataScience #AI #DataStrategy #RevenueGrowth #Newsletter

🎙️ Episode 16 of The Revenue Lounge podcast is out! 🎉 In this episode, our host Randy Likas speaks with Aditya Vasudevan, VP of Customer Success at Cohesity, diving deep into the transformative power of data and AI in customer success. 🚀 Discover how data and AI are reshaping customer success strategies, paving the way for enhanced journeys, growth opportunities, and unparalleled customer satisfaction levels. Some Key Takeways from the conversation: 🌟 Building the Business Case: - Secure Funding: Look for opportunities in your annual budget to experiment with AI solutions, such as Proof of Concepts. - Off-the-Shelf Solutions: Utilize industry-standard tools like LLMs and data warehouses to address various customer success challenges. 🔍 The Importance of Customer Focus: - Value Delivery: Customer success hinges on solving problems and delivering value. - Customer Journey Insights: Gain insights into customer needs and pain points by focusing on their journey. - Feedback Integration: Use customer feedback to continuously enhance your products and features. 🤝 Leading a Customer Success Team: - Overcoming Internal Challenges: Aligning sales, engineering, and product teams for overall success is crucial. - Communication Skills: Effective communication and persuasion are essential traits for customer success leaders. 🚀 Advice for Aspiring Customer Success Leaders: - Industry Knowledge: Develop deep domain expertise in your company and industry. - Relationship Building: Foster strong customer relationships to drive long-term success. - Internal Influence: Learn to articulate requests to other teams to gain support and alignment. 🔧 Finding Solutions to Challenges: - Learning from Peers: Seek advice from experienced practitioners who have tackled similar challenges. - Embracing Diverse Perspectives: Gather insights from diverse teams within your organization. 📊 Navigating Data Challenges: - AI's Dependency on Data: Clean and accurate data is essential for effective AI applications in customer success. - Starting with Basics: Begin by collecting and visualizing data from product telemetry, CRMs, and support cases. - Prioritizing High-Value Activities: Leverage AI to automate tasks and focus on activities that drive customer success. - Continuous AI Development: While AI aids in sentiment analysis and anomaly detection, its full potential in natural language conversations with data is still evolving. Supercharge your customer success strategy with more such gems from the episode. Tune in now for practical insights that will propel your business forward! 🌐 Link in the comments 👇 #CustomerSuccess #DataDriven #RevOps #CSM #DataStrategy #AI #TheRevenueLounge

FOSTERING PARTNERSHIP BETWEEN DATA SCIENCE & BUSINESS 🤝 In the latest episode of The Revenue Lounge podcast, Randy Likas chats with Elliott Star, head of data science at Asana, about reimagining data science beyond traditional roles to create impactful, scalable solutions for business teams. 🎧 Key Takeaways: 🛠️ Automation Evolution: Discover how tasks that once demanded hours of manual effort are now relics of the past. 📈 Data Quality Ownership: Get a better picture of effective strategies for managing and ensuring data integrity within your organization. 👨🏫 Technical Aptitude: Dive into the rapid advancement of data science skills over the last decade and the new standards for technical proficiency in today's landscape. 🔮Future Trends: Insights into emerging trends and technologies shaping the future of data science and its role in business strategy. 💡 Gain actionable insights to revolutionize your team’s approach to leveraging data. Don't miss out—tune in now to redefine your data strategy. 🔗Link in comments #DataScience #RevOps #RevenueGrowth #Automation #DataStrategy

⏰ 2 DAYS TO GO! Don't miss out on our exclusive panel discussion hosted by Randy Likas, featuring industry leaders Jacki Leahy ✨ of Activate the Magic and Dr. Desiree-Jessica Pely from Loyee.ai. They'll dive deep into sales optimization strategies you can't afford to miss. Join us to uncover the secrets of engaging buying committees, leveraging cutting-edge technology, and decoding crucial buyer signals to accelerate your deals. 🔍 You'll Learn About: 🤝 Mastering Decision-Maker Engagement ⚒️ Tech-Driven Sales Strategies 📈 The Role of Revenue Operations in Sales Reserve your spot now. Link in comments 👇 #SalesOptimization #B2BSales #RevOps #RevenueGrowth #WebinarAlert #SalesStrategy

🚀 Friendly Reminder: Don’t let those sales cycles drag you down! 📉 Join us for a power-packed webinar on “Optimizing the Sales Process: Leveraging Tech, Understanding Buyer Signals, and Engaging Buying Committees” 🌟 Mark your calendars for July 18th at 1 PM ET. Hosted by Randy Likas, with industry experts Jacki Leahy ✨ and Dr. Desiree-Jessica Pely dropping knowledge bombs 💣 Get ready to: 🤝 Connect with decision-makers like a champ 🔍 Decode buyer signals with utmost precision 🧰 Utilize the best tech for seamless engagement 📈 Master Revenue Ops to drive deals forward You don’t want to miss out on these insights! Secure your spot now and let’s supercharge your sales game! 📈💼 Link in comments! 👇 #SalesOptimization #RevOps #B2BSales #BuyerSignals #WebinarAlert

The latest RevOps Buzz has arrived! 🐝 Are you struggling with longer sales cycles and missed opportunities? Organizations need a sales process that can efficiently engage and multithread buying groups from the start. Join us on July 18th for an exclusive webinar with industry experts Jacki Leahy ✨ and Dr. Desiree-Jessica Pely, hosted by Randy Likas, as they unravel the secrets to mastering buying committee engagement. They’re here to decode the secrets of engaging buying committees and speeding up your deals. Here’s what you can expect: 🔍 Tackling strategic and execution gaps in engaging buying groups 🚀 Harnessing cutting-edge tech to decode buyer signals and drive sales 📈 Leveraging Revenue Ops to monitor and engage with precision 📊 Best practices for connecting with decision-makers and champions Get ready to streamline your sales process and take your strategy to the next level! 🌟 We can't wait to see you there! Explore all the details in our newsletter 👇 #SalesOptimization #RevenueGrowth #SalesStrategy #BuyerEngagement #WebinarAlert #RevOps

🎙️ Episode 15 of The Revenue Lounge podcast is out! 🎉 In this episode, Randy Likas chats with Elliott Star, head of data science at Asana about reimagining the role of data science to build impactful, data-driven applications for business teams. 💡 Key discussion points: 🌟 Beyond Traditional Roles: Data science is evolving from traditional decision support to developing scalable, data-driven applications. This shift empowers teams to make smarter, data-informed decisions and drive efficiency across the organization. 🤖 The Automation Revolution: The automation of complex tasks, which previously consumed a significant amount of time, allows data scientists to focus on more advanced, impactful work. This transformation is driving innovation and elevating the role of data science within companies. 🔧 Taking the Engineering Approach: Taking an engineering approach to data science involves building business "ownership" of data products. By addressing the biggest pain points and time sinks in the organization, data solutions become more effective and impactful. 📊 Better Data Quality: High-quality data is crucial for developing accurate models and tools. This requires close collaboration between data science and data engineering teams to ensure data governance and quality are maintained at high standards. 🎯 Strategic Decision Making: Data science now plays a pivotal role in strategic decision-making processes. Integration into business strategy discussions has increased, making data science a core component of business planning and execution. 🔍 Build vs Buy: Evaluating whether to build or buy data solutions is essential for maintaining control and flexibility. This decision impacts the ability to tailor data-driven initiatives to specific business needs and objectives. 🤝 Collaborative Success: Effective data science requires close collaboration between data teams and business leaders, fostering an environment where data-driven insights are seamlessly integrated into business strategies. ⚡ Overcoming Challenges: Data science teams often face challenges in decision support, particularly in convincing resistant decision-makers. Addressing these challenges involves diversifying data science roles beyond pure consulting and advising. 🌱 Sustainable Strategies: Pure decision support roles in data science are not sustainable long-term. Successful data science leaders build comprehensive business plans that balance decision support with application-driven solutions. Explore more such innovative approaches and gain valuable insights by tuning in to the full episode. Link in comments 👇 #DataScience #BusinessStrategy #AI #RevOps #RevenueGrowth #DataQuality #TheRevenueLounge

THE ART & SCIENCE OF ACCURATE FORECASTING 🔍 In this episode of the Revenue Lounge podcast, Randy Likas speaks with Keith Rabkin, Chief Revenue Officer at PandaDoc, about the intricacies of accurate sales forecasting as a company scales. Key takeaways: 📊 Balancing Art and Science: Effective forecasting blends data analysis with intuitive decision-making. Understand the signals and patterns while also trusting your gut. 🕵️ Deal Inspection: Regular deal reviews and pipeline calls are essential. Ask critical questions about champions, documented steps, and true understanding of business needs. 🤝 Leveraging Technology: Utilize forecasting tools to guide your predictions. Compare options and see which best fits your team's needs. 👥 Know Your Team: Recognize the strengths and tendencies of your reps and managers. Some may excel in different areas, influencing the reliability of their forecasts. 🎯 Customer-Centric Approach: Always ensure thorough discovery and alignment with customer needs to avoid surprises and ensure solid forecasts. Dive into the full conversation to enhance your forecasting strategy 👇 🔗 Link In Comments! #SalesForecasting #RevenueGrowth #B2B #SalesStrategy #RevOps #CRO

Is your sales game still stuck in the dial-up era? 📠 Landing deals with groups can feel like deciphering a foreign language. Each member has priorities, concerns, and buying signals that you NEED to understand. But what if you could actually speak their language? Join our insightful webinar hosted by Randy Likas, with industry leaders Jacki Leahy ✨ and Dr. Desiree-Jessica Pely on Sales Optimization & Engaging Buying Committees! Here's why you don't want to miss it: 🔓 Unlock the Buying Committee Code: Learn to decode member signals and tailor your approach for a smoother sales journey. 🏆 Master the Champion Connection: Discover how to empower champions and build a winning alliance within the committee. 🛠️ Tech Tools for Teamwork: Explore powerful tools that help you engage all buying committee members effectively. Don't miss out! Save your spot now! (Link in Comments) #SalesOptimization #BuyingCommittees #SalesStrategy #B2BSales #WebinarAlert #RevOps

Holding up just perfectly! #MemeOfTheDay #RevOps #GenAI #DataDriven #CRM